Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual Partner, Conclusion of Contract, Correction Options

The purchase contract is concluded with Paul Haug.

By placing the products in the online shop, we provide a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process.

The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation via email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract is/are: English.

We store the contract text and send you the order details and our Terms and Conditions in text form. You can view the contract text in our customer login area.

4. Delivery Conditions

4.1 Shipping Costs

Standard delivery is free of shipping costs.

4.2 Delivery Options

We deliver the products to the delivery address specified during the ordering process.

We only deliver via shipping. Self-collection of the goods is not possible.

5. Payment

5.1 Prices

The prices at the time of the order apply. These are total prices and include the statutory value-added tax (VAT).

5.2 Payment Methods

The following payment methods are available in our shop:

Credit Card
During the ordering process, you provide your credit card details. Your card will be charged immediately after placing the order.
SEPA Direct Debit
By placing the order, you grant us a SEPA Direct Debit mandate. We will inform you about the date of the account debit at least one banking day in advance (so-called prenotification). A banking day is any working day except Saturdays, national public holidays, as well as December 24 and December 31 of each year. The account debit occurs before the goods are shipped.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate with your login details, and confirm the payment instruction. The payment transaction will be executed by PayPal immediately after placing the order. Further information will be provided during the ordering process.

PayPal may offer registered customers and those selected by PayPal additional payment methods in their customer account. We have no influence on the offering of these methods; any individually offered payment methods are subject to your legal relationship with PayPal. Further information can be found in your PayPal account.

6. Warranty and Guarantees

6.1 Legal Warranty Rights

The statutory warranty rights apply.

6.2 Guarantees and Customer Service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

7. Dispute Resolution

The European Commission provides a platform for Online Dispute Resolution (ODR), which you can find here

We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.